Privacy Policy (Compliant with GDPR & CCPA)

Effective Date: 21-01-2025
Last Updated: 21-01-2025

Introduction
PRONETIQS B.V. respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.pronetiqs.com or interact with us. It also describes your rights under the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

Information We Collect
We collect the following types of information:

1. Personal Information
   • Name, email address, phone number, billing/shipping address.
   • Account details (username, password).
2. Non-Personal Information
   • IP address, browser type, device information, usage data.

How We Collect Information

• Directly: When you fill out forms, subscribe, or interact with us.
• Automatically: Through cookies, server logs, and tracking technologies.

How We Use Your Information
We use your information to:

1. Provide, personalize, and improve our services.
2. Send updates, marketing messages, and important notices (only with your consent).
3. Comply with legal obligations.

Sharing Your Information
We share your data only as follows:

1. Service Providers: For hosting, payment processing, and email delivery.
2. Legal Requirements: When required to comply with law enforcement or legal obligations.

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. Learn more in our Cookies Policy.

Your Rights (GDPR)
You have the right to:

• Access, correct, or delete your data.
• Withdraw consent where processing is based on consent.
• Request data portability.

Your Rights (CCPA)
California residents have the right to:

• Request disclosure of what personal data we collect, use, and share.
• Request deletion of personal information.
• Opt-out of the sale of personal information.

To exercise your rights, contact us at info@pronetiqs.com.

Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy.

Contact Us
For questions about this Privacy Policy, email us at info@pronetiqs.com.

Cookies Policy (GDPR-Compliant)

Effective Date: 21-01-2025
Last Updated: 21-01-2025

What Are Cookies?
Cookies are small files stored on your device to enhance your browsing experience.

Types of Cookies We Use

1. Essential Cookies: Ensure our website functions properly.
2. Analytics Cookies: Help us analyse usage patterns and improve performance.
3. Functional Cookies: Remember preferences for a personalized experience.
4. Advertising Cookies: Deliver targeted advertisements based on your interests.

How We Use Cookies
We use cookies to:

1. Remember your login details.
2. Improve our website’s performance.
3. Deliver personalized advertisements.

Consent to Use Cookies
We require your consent to use non-essential cookies in compliance with GDPR. Upon your first visit, you will see a cookie consent banner. You can manage or revoke your consent at any time.

Managing Cookies
Most browsers allow you to control cookies via settings. Please note that disabling cookies may impact your website experience.

Changes to This Policy
We may update this Cookies Policy. The most recent version will always be available on this page.

Contact Us
For questions about this Cookies Policy, email us at info@pronetiqs.com.

Terms of Use (Global Coverage)

Effective Date: 21-01-2025
Last Updated: 21-01-2025

Introduction
Welcome to PRONETIQS. These Terms of Use govern your access to and use of our website www.pronetiqs.com. By using our website, you agree to these terms. If you do not agree, please discontinue use.

Eligibility
To use this website, you must be at least 18 years old (or the age of majority in your jurisdiction).

User Conduct
You agree not to:

1. Use the website for illegal activities.
2. Interfere with or disrupt website operations.
3. Violate intellectual property rights of others.

Intellectual Property
All website content (e.g., text, images, logos, and code) is owned by PRONETIQS B.V. or its licensors. Unauthorized use is prohibited.

User-Generated Content
If you post content on our website:

• You grant us a worldwide, royalty-free license to use, display, and distribute it.
• You are responsible for ensuring your content does not violate laws or third-party rights.

Limitation of Liability
To the fullest extent permitted by law, we are not liable for:

1. Indirect or incidental damages.
2. Losses resulting from website interruptions or technical issues.

Dispute Resolution
For users in the EU: You may resolve disputes through the Online Dispute Resolution (ODR) platform

Changes to These Terms
We reserve the right to update these terms at any time. Your continued use of the website constitutes acceptance of the updated terms.

Contact Us
For questions about these Terms of Use, email us at info@pronetiqs.com.